Air Source Heat Pump Care
Air Source Heat Pump Service Plans
Arrange regular annual servicing for your air source heat pump and unvented hot water cylinder with a straightforward 12-month service plan.
Annual Servicing
Help Keep Your Heat Pump Operating Safely and Efficiently
An air source heat pump is responsible for providing essential heating and hot water throughout your property. Regular servicing can help keep the system operating safely and efficiently while allowing potential concerns to be identified before they develop further.
Our annual service plan includes one scheduled service visit during each 12-month plan term. During the visit, we will inspect the eligible air source heat pump, associated controls and unvented hot water cylinder, where safely accessible.
The plan is designed for eligible domestic air-to-water heat pump systems in the United Kingdom. It is a service-only agreement and does not include repairs, replacement parts, emergency call-outs or breakdown cover.
What's Included
Your Annual Heat Pump and Cylinder Service
Air Source Heat Pump Service Plan
A straightforward annual service for your heat pump and unvented hot water cylinder.
What's Included
- One scheduled annual service visit
- Visual inspection of accessible heat pump components
- Inspection of the external heat pump unit
- Checks of visible pipework and insulation
- Operational checks of the heat pump
- Checks of programmers and thermostat controls
- Checks of relevant accessible safety controls
- Inspection and cleaning of accessible filters, strainers or magnetic filters where applicable
- System pressure checks
- Expansion vessel checks where applicable
- Checks of accessible valves
- Inspection of the unvented hot water cylinder
- Checks of visible cylinder safety controls
- Inspection of discharge pipework and the tundish
- Checks of relevant temperature and pressure safety devices
- Advice on safe and efficient system use where appropriate
- A service record or report confirming the work carried out
How It Works
A Straightforward Annual Service Plan
Arrange Your Plan
Contact us to discuss your air source heat pump and unvented cylinder. We will confirm whether the property and equipment are eligible for the plan.
Schedule Your Annual Visit
We will contact you, or you can contact us, to arrange your annual service appointment. Visits are subject to engineer availability and normally take place during standard working hours.
Complete the Service
Our engineer will carry out the relevant accessible checks and inspections included within the service plan.
Receive Your Service Record
We will provide a service record or report detailing the work completed and any recommendations for additional maintenance or remedial work.
Frequently Asked Questions
Air Source Heat Pump Service Plan FAQs
The plan includes one scheduled annual service visit for an eligible air source heat pump and unvented hot water cylinder. It includes accessible visual inspections, operational checks, relevant system pressure and safety checks, and a service record or report.
Protect the Ongoing Performance of Your Heat Pump
Speak to our team about setting up an annual service plan for your air source heat pump and unvented hot water cylinder.